Robots in the World of Retailers

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Photo by Heidi Fin on Unsplash Before we dive into how robots have managed to secure a slot in the world of retailers, let us first note some key points that led to this undertaking. The growing number of robotic retail outlets are embracing the first customer touch point due to robots. The innovative drive and charm that the robots posses are fueling their infusion to the Retail Value Chain stages leading to a new sustainability growth curve. Thus the comfort of the robots in the retail sector is also an opportunity to enhance customer engagement with the robotic products if they embrace and intermingle with Machine Learning, Analytics, and Artificial Intelligence. The article thus takes a glimpse of the robotic journey in the retail world. Retailing Robotization Brief The robots of today will bring a multidimensional impact to the retail world if stemmed from Cloud and Analytics as the integrated digital elements. The Boston Consulting Group (BCG) claim a target estimate of $87 Billion towards the 2025 calendar year as a tribute to the global robotics market. Half of which will be under consumption in the retail world. This news, however, should not be jaw-dropping for the retail market has a reputation for adopting advanced technologies. Automation is not a guest to this world and continues to be a master contributor of efficiencies in the Retail Supply Chains. Automation should, however, not get too comfortable as the journey is slowly getting bumpy. The warehouse and factory automation are currently under innovative pressure as the e-commerce retailers’ competitive thrusts want to reap from their substantial robotic investments. A case example is evident at Tesco. The entire stores’ inventory scans are possible through RFID (Radio Frequency Identification) robots. These retail robots accomplish this activity in an hour time frame in […]