It’s no secret that consumer expectations coupled with the rise of e-commerce have caused disruptions throughout the supply chain. Warehouses and distribution centers are no exception. “Warehouses are changing because business is changing,” Matthew Butler, director of the industry strategies team at JDA, told Supply Chain Dive.
Speed is important, of course, but Lindsay Olla, VP of Market & Client Relations at Optricity said that without quality, it doesn’t matter.
“Customization, once only seen in manufacturing, is becoming more commonplace in the warehouse, and the pressure of competitive pricing is ever-present,” Olla told Supply Chain Dive in an email. “Noting these evolving demands, modern warehouses are incorporating major trends to achieve operational success: enhancing the customer experience, implementing smart integrations across systems, and utilizing advanced planning tools to support sustainability.”