Manufacturing & Warehouse Distribution equipment, service, rentals & support from Abel Womack, Raymond forklift NE Distributor

Skip to content
  • Online Catalogs
  • Contact
  • Locations
  • Customer Login
  • Cleanrooms & Controlled Environments
  • FANUC Industrial Robots
  • Automated Storage and Retrieval Warehouse Systems
  • Manufacturing Solutions
  • Modular Building Systems
  • Raymond Forklifts
  • Mobile Storage Systems
  • About Us
    • Careers
    • Customer Service Policy
    • Customer Testimonials
    • Discover the Difference
    • Our Locations
    • Management Staff
    • Raymond Solutions & Support Center
  • Forklifts
    • Used Forklifts and Equipment
    • Forklift Rentals and Leases
    • J1-TSV Task Support Vehicle
    • Raymond Basics
    • Power Solutions
  • Parts & Service
    • Equipment Maintenance & Repair
    • Forklift & Conveyor Parts
    • Forklift Safety Training
    • Shop Warehouse Products
    • Tennant Sweepers and Tennant Scrubbers
  • Optimization
    • Fleet and Warehouse Management Solutions
    • Lean Management
    • Labor Management
    • Asset & Maintenance Management
    • Operator Assist Technologies
    • Real Time Location System
  • Robotics
    • Industrial Robots
    • ROBOXX
    • FANUC Robot M-20iA
    • FANUC Robot M-710iC
    • FANUC Robot M-410iB
  • Integrated Systems Solutions
    • Automated Guided Vehicles (AGV)
    • Automated Storage & Retrieval Systems
    • Conveyor Systems and Sortation
    • Deep Lane High Density Pallet Storage
    • Pallet Racking and Shelving
    • Mobile Storage Systems
    • Warehouse Automation and Software
    • Indoor Vertical Growing
    • Modular Building Systems
    • Cleanrooms and Controlled Environments
  • Engineering
    • Automated and Robotic Simulation
    • Facility Design and Layout
    • Project Management
  • Information
    • Blog
    • Case Studies
    • Industry Solutions
    • Videos
    • Media Kit
You are here: Home / News / Warehouse News / MHI 2016: Listening to the voice of the customer

MHI 2016: Listening to the voice of the customer

View original at www.logisticsmgmt.com

State of Logistics 2016: Pursue mutual benefit MHI 2016: Listening to the voice of the customer Global beverage packaging market to reach $200 billion in 2017 MHI 2016: Listening to the voice of the customer MHI announces Modex 2018 exhibit space draw More News Sitting in my basement office on a chilly fall New Hampshire day, it’s hard to imagine that just a week ago, I was sweltering in the heat in Tucson. I traveled west to attend the annual meeting of MHI, the association that represents the materials handling industry in North America. As someone who’s been attending these meetings for years, I want to take my hat off to the organizers. It was one of the largest of these events that I’ve ever been to, and while I did not attend the executive summit, there were more educational events for conference attendees than the past. The theme this year was “Accelerating Change,” something I think everyone is experiencing in their warehousing and distribution operations, if not their broader supply chains. Certainly industries as varied as retail, health care and industrial distribution have had their worlds turned upside down by new customer demands faster than anyone imagined or predicted. What that’s really driving is a need to get closer and closer to the customer – to the real point of demand – in order to meet those demands without breaking the bank. That, in turn, has led to some soul searching within the industry and the association as to how to best accelerate change. Here are a few examples I left Tucson with. The voice of the customer: For some time now, MHI industry groups have talked about inviting end users to their meetings and conferences to hear the voice of the customer. This year, they heard from […]

About the Author

Sue Boczenowski is the Marketing Manager for Abel Womack.

Leave a Reply Cancel reply

You must be logged in to post a comment.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  • About Us
  • Industry Solutions
  • Blog
  • Products
  • Corporate News
  • Forklift News
  • Warehouse News
  • Contact
  • Twitter
  • Facebook
  • YouTube
  • Linkedin
Raymond_ASASC_2020

Abel Womack - Discover the Difference - logo
1 International Way
Lawrence, MA 01843
800-554-2887

  • Twitter
  • Facebook
  • YouTube
  • Linkedin
  • Home
  • About Us
  • Forklifts
  • Careers
  • Fleet Management Solutions
  • Professional Design & Engineering Services
  • Parts
  • Service
  • Forklift Training
  • Pre-Owned Forklifts
  • Forklift Rentals
  • Products
  • Contact Us
  • Sitemap
  • Privacy Policy
Offices In
Massachusetts
Connecticut
New York
Maine
New Hampshire
Rhode Island
Vermont

Copyright © 2023 · Abel Womack 2.0 on WordPress · Log in