Manufacturers are not doing a good job of communicating with their employees and distributors, various reports say.
Manufacturing executives feel they are not doing a good job of communicating with their employees, according to a recent study by T. R. Cutler, a communications firm whose research specifically focused on communication pain points in manufacturing. Over 1,500 small and mid-sized manufacturers were interviewed.
“In my day (a 200 person Indiana manufacturing CEO, 58 years of age) you went to work, did a great day’s work, got paid, and went home. Now younger workers want constant approval and recognition and it’s so out of my comfort zone. Just don’t know what to say to them,” one respondent said.
A significant part of the challenge is having a multi-ethnic employee base, while more than 60 percent of those with a STEM background felt there was a weakness in their leadership style.
Another study by Channel Focus of manufacturers and their relationships with distributors showed that “communication is virtually non existent in most working relationships.” Two thirds (68%) of the over 2,500 manufacturers and distributors who participated in this study indicate that communication between the two parties sunk to an all time low during a period known as the information revolution.
Read more about the T.R. Cutler survey.
Read more about the Channel Focus survey.