Inside the BSS Industrial warehouse in Magna Park, there's a buzzing atmosphere. Workers are quickly sorting and organising a range of packages before they are distributed to BSS stores and its customers across the UK.
It's hard to think that, looking at its huge warehouse, that the firm started its humble beginnings more than 100 years ago in Lee Circle, Leicester.
Founded in 1899 as British Steam Specialities, BSS specialises in distributing pipeline, process, heating and mechanical services equipment to its customers across the UK.
Recently, BSS has finished the expansion of its warehouse, extending it by a further 38,500sq ft.
It was a long process, starting in March 2014 and finishing in April this year.
Ten jobs were created and new facilities for the workers and engineering were put in place, which cost in excess of £1 million.
John Hammond, national distribution centre manager at the firm, said: "The expansion itself is massive and was a natural progression.
"It was really important we did more for the people who work on the floor. Their safety is so important to us, as is the integrity of our products.
"So we've put in a really nice facility for them, filled with tables and chairs, a breakfast bar so they can work on their laptops and vending machines.
"We wanted to expand our premises as we want to bring in new ranges to our stores. We do everything that works with the cross freight branches. But, it was also because of safety, as safety is always on our agenda."
This is also in addition to its new incident reporting system that can be instantly logged on mobile phones.
John said: "We're always making sure that the smaller incidents are logged as well as the big incidents. All the guys are really good at doing that."
The firm distributes thousands of products each day via the 120-strong team at Magna Park, which contains £50 million worth of stock.
The goods are delivered through the night, and the workers oversee the 245 deliveries.
The distribution centre is primarily used for two things: replenishment stock and customer orders.
John said: "Replenishment stock allows us to top up the shops' products, so this is largely bulk buying, and the customer orders are generally one-off items that we can reshape and remodel in our engineering facilities."
The engineering section is also a budding part of the business that has also benefited from a revamp in recent times.
It acts as a bespoke centre for customer orders and also regularly tests the products for the firm's new Hire-It centres, a concept that was launched in partnership with Travis Perkins, its parent company, in 2012.
"We decided we wanted to do a hire service for our customers as there was a huge market for it. It allows our customers to borrow certain products and once they're finished they ship them back here and we test them before sending them back out again," said John. "In addition to the new revamped space, we've just taken on a new engineer as part of our ever-expanding operation."
In the future, the firm is planning to invest in a motorised warehouse management system to try and streamline its services.
In January, the firm announced its plans to relocate its head office from Lee Circle to a purpose-built site in Grove Park, in the autumn.
At the time, Chris Hufflett, managing director of BSS Industrial, said: "BSS Industrial's heritage is firmly rooted in Leicester, so it is with great pleasure that we are able to retain our Leicestershire base and move our 150 employees from Lee Circle to our new head office located at the nearby Grove Park."
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