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Home » News » Warehouse News » DHL customer survey provides wide-ranging look at U.S. customers’ business priorities

DHL customer survey provides wide-ranging look at U.S. customers’ business priorities

View original at www.logisticsmgmt.com

State of Logistics 2016: Pursue mutual benefit DHL customer survey provides wide-ranging look at U.S. customers’ business priorities UPS reports Q4 revenue growth but falls short of Wall Street expectations Fighting Amazon’s supply chain takeover Global Logistics: Uncertainty is a constant More Logistics News Running Your Supply Chain with Greater Efficiency Is your company’s supply chain piled high with more products, suppliers, and trading partners than you can keep track of efficiently? All Resources More than 100,000 United States-based customers polled by express delivery and logistics services provider DHL offered up their insights for various business priorities for this year, including things like business priorities, the international trade relations outlook, the prime regions for international growth, and technology innovations, among others. Data for DHL’s 2017 Customer Survey was distributed to the company’s U.S. customers shortly after the Presidential Election in November. The survey’s lead question focused on which global market was a top priority for the respondents’ businesses in 2017, with Asia leading the pack at 33.28%, followed by Europe at 27.55 percent. Eugene Laney, head of international trade affairs with DHL Express, told LM that DHL’s U.S. customers continue to see a lot of interest in Asia, especially on the manufacturing front in that they want certain Asian companies to make their products, which they then sell globally and integrated into their international supply chain. “The other part is something that is not necessarily emerging but becoming more important as some of these Asian economies grow,” he said. “A lot of U.S. companies are not seeing the opportunity to gain access to these markets and take advantage of the growing middle class in places like China and Vietnam and even hopes of gaining more access to the Japanese market. Australia is also one of the fastest growing markets […]

Sue Boczenowski

About the Author

Sue Boczenowski is the Marketing Manager for Abel Womack.

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