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A mattress manufacturer in South Carolina was moving into a new warehouse and needed help with the planning and design of the storage inside the new facility. The company called CMH Services Territory Sales Manager Chad Bouknight who they had worked with for years. Chad began working with Bill Elliott, Engineered Systems Manager for CMH Services, to begin putting together a design. Timeline was very important on this project, as the customer had an outside warehouse with a lease that was expiring. “This wasn’t necessarily a cost-driven project,” says Elliott. “The customer was very safety conscious and timeline was another major deciding factor. Not that they weren’t concerned with value, but some customers are so concerned with cost that they lose sight of the qualitative objectives. That didn’t happen in this case. It was really about working with the customer to design the best solution that met his criteria and his needs.” The customer was working with a general contractor and had drawn up a preliminary rack layout. “We went through quite a few iterations of layouts,” says Elliott. “We spent a lot of time working through various layout scenarios for them and in the end we picked the one that was best for them. There was a lot of discussion about elevations and UNARCO did a great job of helping with the engineering. They assisted with the various elevations and vertical configurations of how the customer wanted it and making sure that it met the seismic requirements. They were very helpful in the design and engineering of the rack.” Throughout the process, CMH Services worked hand-in-hand with the customer to ensure that it was exactly the right fit for the new warehouse. “As an engineer, I love it when customers show a real interest in getting into that […]